CURIOUS ABOUT BECOMING A SUPPORT WORKER?
Find out what the role really involves and whether it’s right for you.
Please enter your details below to receive your Support Worker info pack.
WHAT IS A SUPPORT WORKER
A support Worker helps clients with a range of needs, live more independently by providing practical, emotional and personalised support.
At St Anne’s, we support people across a wide range of services, which means the day‑to‑day role can look different depending on where you work.
From day one, you're supported
Esther shares her onboarding experience
Why do people love working here
Charles talks about what keeps him at St Anne's
Your career can grow with us
Lee and Erica on progression
Your work is seen and celebrated
Highlights from our awards in the North East
WHAT WILL YOU DO AS A SUPPORT WORKER
No two days look the same, but you’re never on your own
Supporting clients to plan activities
As a support worker, you’ll help people plan their week and take part in activities that matter to them. This might include appointments, hobbies, or trying something new in the community.
Building positive, trusting relationships
A big part of the role is building strong, trusting relationships with the people you support. Through conversation, listening, and shared moments, you’ll help people feel safe, valued, and understood, including supporting them with everyday tasks such as routines and medication, in line with their care plan.
Helping clients learn everyday skills
You’ll support clients to build practical skills for everyday life, like using a phone or getting more confident with technology. You’ll do this at their pace, offering encouragement and reassurance along the way.
I’ve been empowered to be a support worker here at St Anne’s. I’ve been given all the necessary training I need. I’ve also had the opportunity to take additional courses to improve my skills in my day‑to‑day work. Even though I’ve only been here for 2 months, I absolutely love what I do. I am a better version of myself now than I was before joining St Anne’s. My managers are really supportive and encouraging
Esther, Support Worker
One thing I wish people knew about St Anne’s is just how large the organisation is and the wide variety of services we provide to support a diverse range of people. No matter which service you walk into, from North Tyneside to Hull and Leeds, the staff are always welcoming. The level of care and support we provide across the organisation is truly top‑notch.
Kelly, First Line Manager
WHY A SUPPORT WORKER
At St Anne’s, we want you to feel supported, valued and set up for success from your very first day.
YOU'LL BENEFIT FROM:
No experience needed – full training provided
You don’t need formal qualifications to get started. We’ll provide full training, support you to complete the Care Certificate, and help you through your DBS check.
A supportive team around you You’ll be part of a supportive team with regular check‑ins, guidance, and people you can turn to when you need help or advice.
Opportunities to grow your career. Many people start as support workers and go on to develop their skills, take on more responsibility, or progress into senior roles over time.
We value your work‑life balance, offering roles including:
Full‑time | Part‑time | Casual
Want to know more?
WHAT HAPPENS NEXT?
Pop in your details below to receive your Support Worker Info Pack. It takes less than a minute, and it’s the first step toward finding out whether becoming a Support Worker is right for you.
© 2026 St Anne’s Community Services
St Anne’s Community Services is a Registered Charity, No. 502224, Housing Association No. H3158, and a Company Limited by Guarantee, No. 1089026 Registered Office: Unit 5 Fountain Court, 12 Bruntcliffe Way, Leeds, West Yorkshire, LS27 0JG
